This article provides information on the extended Anti-Virus support for Windows XP/2003.
The following banner alerts will appear in Sophos Central if you have devices running Windows XP/2003.:
Support for Windows XP has stopped. From May 1st 2017, updates will stop and devices will no longer be protected. More details.Support for Windows XP and 2003 has stopped. From May 1st 2017, updates will stop and devices will no longer be protected. More details.Support for 2003 has stopped. From May 1st 2017, updates will stop and devices will no longer be protected. More details.
Sophos always encourages customers to use the latest operating systems and service packs, however, we also recognize that some customers are unable to upgrade for various reasons and because of this Sophos is offering to extend the availability of support for both XP and 2003 from their current retirement dates until no later than the end of March 2019.
In order to continue receiving updates and support, Sophos Central customers will need to purchase the extended support option.
After this Sophos will continue to provide security updates and periodic engine refreshes in order to maintain protection but reserves the right to review the status of support should an issue be found within XP or 2003 that means that we can’t provide suitable protection, see the EULA for more details:
15.11 XP SP3. Subject to receipt by Sophos of a support extension Fee (either directly or via an authorized reseller as applicable), Sophos agrees that it will continue to provide support on a technically and commercially reasonable endeavors basis for a version of Sophos Anti-Virus on XP SP3 ("XP SP3 Support") beyond the published end of support date until the earlier of (i) the XP3 support extension period stated in the relevant Schedule, or (ii) 31 March 2019. XP SP3 Support comprises regular updates to security data and periodic updates to the product engine. Sophos reserves the right to suspend, reduce or terminate XP SP3 Support prior to such date if and to the extent that Sophos discovers an issue that requires the third party operating system provider to provide a fix and the third party does not provide such fix.
Both XP and 2003 will continue to update until the 1st May, at which point they will stop. These operating systems are not supported unless extended support has been purchased.
The following sections are covered:
Operating systems
Windows XP
Windows 2003
What To Do
- Contact your Account Manager if you require extended support for these operating systems.
Related information
Article appears in the following topics
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