Step 1
Please disable Tamper Protection from Sophos Central Endpoint Protection Advanced Account.
IF CANNOT
Step 2
Please disable Tamper Protection from PC/Laptop.
IF CANNOT
Step 3
Please stop all Sophos services.
IF CANNOT
Step 4
i) Boot the system into Safe Mode
ii) Click Start > Run > services.msc > right click Sophos Anti-Virus service > properties > set to disabled > OK
iii) Click Start > Run > and type regedit and then click OK
iv) Go to the following location in the registry editory:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SophosMCS Agent and set the REG_DWORD Start to 0x00000004
v) Go to the following location in the registry edior:
HKEY_LOCAL_MACHINE\SYTEM\CurrentControlSet\Services\SophosEndpoint Defense\TamperProtection\Config and set the following REG_DWORD values SAVEnabled and SEDEnabled to 0
vi) Go to the following location in the registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\SAVService\TamperProtection and set the REG_DWORD Enabled to 0
vii) Reboot the system in normal mode
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article