- Boot the system into Safe Mode.
- Click Start > Run > type services.msc > right-click Sophos Anti-Virus service > Properties > set the Startup type to Disabled > then click OK.
- Click Start > Run > type regedit and then click OK.
- Go to the following location in the registry editor:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos Endpoint Defense\TamperProtection\Config
- Set the following DWORD values to
0
:SAVEnabled
andSEDEnabled
- Go to the following location in the registry editor:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\SAVService\TamperProtection
and set the REG_DWORDEnabled
to0.
- Reboot the system in normal mode.
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