Windows Defender Blocked Sophos Central to Install

Modified on Tue, 7 Aug, 2018 at 5:00 PM

RESOLUTION 1:


Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\service_name


a. Modify value data each of service name (Start >>REG_DWORD to 4)


Windows Defender's service name from services.msc


i.   Sense

ii.  WdNisSvc

iii. WinDefend

iv. mpssvc

v. SecurityHealthService


b. Reboot machine

c. Re-run the Sophos Cloud Installer



RESOLUTION 2:


i) Go to registry location: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot
ii) Change "DisableRootAutoUpdate" to 0
iii) Re-run the Sophos Cloud installer

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