Sophos Server Lockdown is not supported on servers running SAP Business One. The server WWRCTNG-SRV has SAP Business One Client Agent installed. You can only run one or the other.
SAP Business One and Sophos Server Lockdown both use the same registry key for Services:
HKEY_LOCAL_MACHINE\SYSTEM\
Attempts to install Server Lockdown will fail and Sophos Central will report a permanent 'Installing software' status. Server Lockdown is not supported on servers running SAP Business One.
Article ID: 121910
Title: Sophos Central Server Lockdown Frequently Asked Questions (FAQ)
URL: https://sophos.com/kb/121910
i. We consulted with our engineers regarding the health status for Lockdown and was advised that installation events for this service will only be an informational alert in Sophos Central. This will not a trigger a medium(yellow) or high(red) status so the server will still be green.
As previously communicated, attempts to install Server Lockdown with SAP Business One will fail and Sophos Central will report a permanent 'Installing software' status. As this doesn't require user intervention, no medium/high alert will be reported.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article